Support and Services for Your Transplant Center

Together we will bring more cures to more patients

From diagnosis through treatment and recovery, we stand together with you in the fight for patients’ lives. As a long-standing partner to your center, we are focused on meeting your needs so you can deliver the right cell therapy to your patients at the right time.

That’s why we proactively develop and enhance programs that connect you to the best available therapy for your patient.

Together we will continue to conduct research to improve patient outcomes, evolve therapies and find better ways to treat patients. Together we will advocate relentlessly to remove barriers to treatment – and facilitate access to the cell therapy your patient needs. Together we will advance the future of care.

Explore programs available to support you and your patients from diagnosis through recovery. 

Partnering from patient diagnosis through recovery

Access the NMDP/Be The Match eBook to get an in-depth look at the wide range of programs, services and research to support your team and advance the future of care for patients.


Access to Cell Therapy  

Your patients face many obstacles on their road to receiving transplant or another cellular therapy. Our goal is to clear pathways for more patients to receive cellular therapy, drive early referrals through collaboration with community physicians and improve patient outcomes.

HLA Today

Through HLA Today, we’re working with you to build connections with community hematologists/oncologists to improve early referral to your center. HLA Today provides a simple way for your referral network to HLA type newly diagnosed patients and their family members and receive critical information early.

Patient Financial Assistance

Many of your patients and their caregivers may struggle with expenses that could prevent them from moving forward with transplant or accessing needed care or prescriptions after transplant. Our Patient Financial Assistance program can help patients overcome the financial barriers they encounter before and after transplant.

Clinical Trials Search & Support

When your patient needs a clinical trial that is not available at your center, our Be The Match® Jason Carter Clinical Trials Search and Support (CTSS) program can help you find an appropriate trial through an easy-to-use web-based search tool. A Clinical Trials Navigator also provides one-on-one support.

Local Provider Partnership

Your transplant center has unique needs to get your patients to transplant on time. Through our Local Provider Partnership program, one of our Clinical Operations Partners works onsite with your transplant center team to provide a faster, more accurate response to your needs.

Registry Recruitment and Availability
Registry Recruitment and Availability 

Discover how we’re developing a more effective registry for your patients. 

Improving Speed and Reliability
Improving Speed and Reliability

Learn how we’re working to deliver high-quality products on your timeline.

Thrive365 Newsletter

Get information on new initiatives and service enhancements designed to support your center.

Transplant Center Education
Transplant Center Education

Find webinars and other education to help you support your patients.

Search and Testing Support 

Your patient’s path to transplant—and their outcome—relies on you having access to their best cell source. We continually invest in expanding access and treatment options for all patients. That includes supporting fully matched or haploidentical related donors and new cell and gene therapies in addition to unrelated adult donors and cord blood units.

Explore how we can work together to offer the best therapy for your patient, no matter the cell source.

Search Strategy Advice

For every search, your transplant team has access to matching tools, support and expert advice from our team—all grounded in research and analytics. When you use our free Search Strategy Advice, our HLA experts provide you with a prioritized list via MatchSource® of your patient’s best potential donor or cord blood unit matches and a recommended action plan.

Cord Blood Consultation

If you don’t use cord blood often in your practice, we have services available to assist you in choosing the best cord blood unit for your patient and caring for your patient pre- and post-transplant. Our Cord Blood Consultation service connects you with a member of our NMDP/Be The Match Clinical Services or Medical Services team who is experienced in CBU selection and transplantation. 

Together, making the impossible possible

Roads impassable. Flights grounded. A donor scheduled for collection 150 miles from home. And a patient who had started conditioning. See what it took to overcome the odds. Because together we will do anything it takes to deliver for patients.

Workup and Collection 

You need a predictable path to transplant once you’ve selected your patient’s cell source. We’re listening to you, enhancing our programs, and putting focused efforts on reducing barriers to collection and improving our ability to meet your requested timeframe for collection.

Our priority is having the product you request available when you need it for your patient. Explore two programs aimed at delivering high-quality products for your patients on your timeline.

Related Donor Services

If your patient’s best donor option is a haplo or fully matched related donor, Related Donor Services supports sample collection and HLA typing and related donor workup and collection to help get your patient to transplant in your desired timeframe. You can select and modify individual services to fit the specific needs of your patients, donors and center. 

NMDP Cryopreservation Service

You’ve asked for more certainty that donor collection and cell delivery will happen when you need it. NMDP Cryopreservation Service reduces the risk that those obstacles will put your patient’s treatment timeline in jeopardy. When you use our cryopreservation service, you can have confidence that you’ll receive the product you requested when your patient is ready for transplant. 

Additional Support for You 


Advancing cell therapy and improving outcomes through research.

Be The Match BioTherapies
Be The Match BioTherapies®

Accelerating patient access to new cell and gene therapies.

COVID-19 Support
COVID-19 Support

Providing up-to-date information about COVID-19 changes impacting you.

Contact Our Team

Questions about how our services can support your center and patients? Fill out the form below to connect with our team. One of our team members will respond soon.