Support and Services for Your Transplant Center

Working together to bring cell therapies to more patients

As your partner in delivering cell therapies to patients, we are focused on meeting your needs so you can deliver the right cell therapy to your patients at the right time. That’s why we’ve developed and enhanced programs to remove obstacles so more patients have access to life-saving cell therapies.

We’re working with you to deliver better information to help you make treatment decisions. To support patients in overcoming non-medical barriers to cell therapy. To lead research, evolve treatments and improve outcomes so patients not only survive … but thrive.

Explore programs available to support you and your patients from diagnosis through recovery. 

Access to Cell Therapy  

Your patients face many obstacles on their road to receiving transplant or another cellular therapy. Our goal is to partner with you to remove those obstacles—even before referral to your transplant program. Explore how we can work together to overcome the challenges your patients face in accessing treatment. 

HLA Today

Through HLA Today, we’re working with you to build connections with community hematologists/oncologists to improve early referral to your center. HLA Today provides a simple way for your referral network to HLA type newly diagnosed patients and their family members and receive critical information early.

Patient Financial Assistance

Many of your patients and their caregivers may struggle with expenses that could prevent them from moving forward with transplant or accessing needed care or prescriptions after transplant. Our Patient Financial Assistance program can help patients overcome the financial barriers they encounter before and after transplant.

Clinical Trials Search & Support

When your patient needs a clinical trial that is not available at your center, our Be The Match® Jason Carter Clinical Trials Search and Support (CTSS) program can help you find an appropriate trial through an easy-to-use web-based search tool. A Clinical Trials Navigator also provides one-on-one support.

Local Provider Partnership

Your transplant center has unique needs to get your patients to transplant on time. Through our Local Provider Partnership program, one of our Clinical Operations Partners works onsite with your transplant center team to provide a faster, more accurate response to your needs.

Registry Recruitment and Availability
Registry Recruitment and Availability 

Discover how we’re developing a more effective registry for your patients. 

Improving Speed and Reliability
Improving Speed and Reliability

Learn how we’re working to deliver high-quality products on your timeline.

Thrive365 Newsletter

Get information on new initiatives and service enhancements designed to support your center.

Transplant Center Education
Transplant Center Education

Find webinars and other education to help you support your patients.

Search and Testing Support 

Your patient’s path to transplant—and their outcome—relies on you having access to their best cell source. That could be an unrelated adult donor, cord blood unit, haploidentical donor, fully matched related donor or even a non-transplant cellular therapy.

Explore how we can work together to offer the best therapy for your patient, no matter the cell source.

Search Strategy Advice

For every search, your transplant team has access to matching tools, support and expert advice from our team—all grounded in research and analytics. When you use our free Search Strategy Advice, our HLA experts provide you with a prioritized list via MatchSource® of your patient’s best potential donor or cord blood unit matches and a recommended action plan.

FastTrack Testing

When your patient needs to get to transplant urgently, you don’t have time to wait for HLA confirmatory typing (CT) results. FastTrackSM Testing provides allele-level HLA typing and detailed testing for patients and donors in three business days or less.

Cord Blood Consultation

If you don’t use cord blood often in your practice, we have services available to assist you in choosing the best cord blood unit for your patient and caring for your patient pre- and post-transplant. Our Cord Blood Consultation service connects you with an expert cord blood clinician who will call you to discuss your patient’s case and provide guidance.

Together, making the impossible possible

Every day, our Network works together to deliver life-saving cells to your waiting patients. But 2020 was like no other year. See how, together, we overcame incredible obstacles to make sure every patient who started conditioning received their cells.

Workup and Collection 

You need a predictable path to transplant once you’ve selected your patient’s cell source. We’re listening to you, enhancing our programs, and putting focused efforts on reducing barriers to collection and improving our ability to meet your requested timeframe for collection.

Our priority is having the product you request available when you need it for your patient. Explore two programs aimed at delivering high-quality products for your patients on your timeline.

Related Donor Services

If your patient’s best donor option is a haplo or fully matched related donor, Related Donor Services supports sample collection and HLA typing and related donor workup and collection to help get your patient to transplant in your desired timeframe. You can select and modify individual services to fit the specific needs of your patients, donors and center. 

Be The Match BioBank

You’ve asked for more certainty that donor collection and cell delivery will happen when you need it. Our Be The Match BioBank allogeneic donor product cryopreservation service allows for the early collection and cryopreservation of an unrelated or related donor’s PBSC or marrow product so a high-quality, characterized product will be available for your patient on your timeline. 

Did COVID-19 impact unrelated donor product delivery for HCT?

Read a summary of a manuscript published in Transplantation and Cellular Therapy offering the first report on the impact of COVID-19 on the ability of NMDP/Be The Match and our Network to safely deliver unrelated donor products early in the pandemic.


Additional Support for You 


Advancing cell therapy and improving outcomes through research.

Be The Match BioTherapies
Be The Match BioTherapies®

Accelerating patient access to new cell and gene therapies.

COVID-19 Support
COVID-19 Support

Providing up-to-date information about COVID-19 changes impacting you.