Related donor collections during COVID-19
Assistance with fully matched and haploidentical donors
When the COVID-19 pandemic causes issues with related donor collection at your center, we can help. Our goal is to partner with all of our transplant centers to help you get your patients to transplant in the timeframe you need. We can assist you with a fully matched or haploidentical related donor transplant.
Reduced fee for related donor workup and collection
During the COVID-19 outbreak, we want all of our transplant center partners to be able to use Related Donor Services for a fully matched or haploidentical related donor’s workup and collection. Therefore, we have taken the following actions.
- We reduced the workup and collection fee to $15,000 during the COVID-19 outbreak for all fully matched and haploidentical related donors in the U.S. or Mexico.
- We are waiving the requirement to have a signed Related Donor Services agreement in place for a transplant center to receive the reduced fee.
- We will start working with your center no matter where you are in the process (e.g., workup has taken place but you need assistance with collection).
The reduced workup and collection fee includes facilitation of the donor’s workup and collection in the U.S. or Mexico, including the related donor evaluation and medical exam; HPC, Apheresis, HPC, Marrow and/or MNC, Apheresis collection; and product transport to your center.
To request workup and collection for a fully matched or haploidentical related donor, download the request form and submit it to your Case Manager. Or, contact your Case Manager directly for assistance.
Choose the support you need and at any point in the donor workup process.
You will soon be able to select and modify our individual services to fit the specific needs of your patients and donors. In addition to providing related donor HLA typing services, our Related Donor Services program will perform custom workup activities on U.S. donors at any point in the donor workup process. This means you can have us perform the full workup, the physical exam only, or the physical exam plus clearance – allowing your team to perform the actual product collection at your center.
Contact our case management team to learn more.
International cell collection and transport
For related donors living outside the U.S. or Mexico, we will continue to work with partners around the world to coordinate the donor workup, collection and transport to your center. However, we are not able to offer the service at the reduced price.
When we partner together, we can eliminate travel barriers for your related donors so their collections can happen closer to their homes.
Additional services available for related donors
Sample collection and typing
This service includes shipment of a buccal swab kit to the related donor and delivery to your center or one of our labs for HLA typing. During the COVID-19 outbreak, we are waiving the fee for intermediate HLA typing of related donors when you use the
NMDP/Be The Match for intermediate HLA typing.
As of Monday, July 13, we automatically include presumptive genetic ABO/Rh and CMV testing at no cost when you request family member sample collection and intermediate typing. Our goal is to provide our transplant center partners with the information you need so you can select or rule out a related donor sooner.
If you would like to participate, indicate that buccal swab testing will be completed by the NMDP/Be The Match when you fill out the request form. Your transplant center does not need to take any additional steps to request ABO/Rh and CMV testing results.
Note: If you select high-resolution typing for family members, the usual fee schedule for processing and charging applies.
In addition, we are facilitating free HLA typing for patients who cannot come to your transplant center for swabbing during the COVID-19 outbreak. Access information.
Subsequent workup and collection (adult donors only)
This service provides facilitation of a subsequent donation request for a related adult donor. The service is available whether the primary donation was performed at your transplant center or through the National Marrow Donor Program® (NMDP)/Be The Match®.
Donors and patients receive full NMDP/Be The Match support and benefits
As always, when we facilitate your patient’s related donor collection, your patient and U.S. or Mexico-based donor both receive the full support and benefits we provide when we facilitate a transplant with an unrelated donor.
To help related donors overcome barriers to donation, Related Donor Services assists with:
- Coordinated travel and lodging arrangements for the donor and one companion, paid for by the NMDP/Be The Match
- Reimbursement for out-of-pocket, donation-related expenses, such as transportation and other incidentals
- Reimbursement for lost wages due to donation
- Donor insurance to cover medical expenses
- Donor education and support
Your patients may experience peace of mind knowing their relative can stay closer to home for their collection, now more than ever. Your patients will also have access to our financial grants for expenses before and after transplant. Learn more about the grants available for your patients and how to apply.
Complete the form below to request the custom workup offering.