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About our team

The Health Policy team at NMDP/Be The Match is committed to ensuring patient access to cellular therapies without regard to race, ethnicity, socioeconomic status, age, or health insurance. We do this through work with network partners, hospitals, government entities, advocacy organizations, and payers by engaging in the following activities: government affairs, policy analysis, health economics, network and payer relations, and advocacy. We serve patients and families, donors, and hospitals in an effort to save lives.

We are committed to:

Team Commitment

We want to hear from you 

Please email payerpolicy@nmdp.org your questions about coverage, coding, billing, and reimbursement. Our team is dedicated to being a resource for you.


Stay up to date

Sign up for our Reimbursement Enews! This monthly newsletter provides updates on coding and billing changes, updates on payment policy, and upcoming educational opportunities. Read past enewsletters here. 

You may also be interested in:

  • Payer Enews – Subscribe to this quarterly newsletter to stay up-to-date on HCT news, education opportunities, and resources. The newsletter includes analysis of payer, legislative and regulatory policies impacting HCT, cost and coverage of HCT, and upcoming clinical education opportunities.
  • Advocacy Enews – Subscribe to this monthly newsletter to learn ways to become an advocate for our mission of saving lives through cellular therapy. This monthly newsletter fills you in on our activities on Capitol Hill and lets you know how you can get involved to protect patient access to cellular therapies.

Learn from your colleagues!

Sign up for the BMT Financial Forum. This forum provides a way to learn from professionals in the field of HCT and is a space where network transplant centers’ financial representatives can learn from each other and ask questions around reimbursement issues.

Additional contacts

Patient Support Center – Provides support, information and resources for transplant patients, caregivers and families (phone: 1 (888) 999-6743)  

Patient Assistance Program – Learn about options for financial support for patients

NMDP Accounts Payable – Questions or requests related to non-medical claims/invoices (phone: 763-406-8182)

NMDP Accounts Payable Medical – Questions or requests related to domestic donor and cord blood claims/invoices and payments (phone: 763-406-8183)

NMDP Pricing – Get information on pricing and fee schedules