Improving the Donor Journey to Help Overcome Availability Challenges

Webinar details

Recording date: Aug.16 2023

Description

Finding an unrelated donor on the Be The Match Registry® isn’t enough for our transplant center partners. That donor also needs to be available when called

This webinar offers insights into the strategies and initiatives the National Marrow Donor Program® (NMDP)/Be The Match® has implemented to try to improve donor availability so the best donor for your patient is ready to say yes when you need them

The NMDP/Be The Match panelists focus on the donor’s journey pre-match—from recruitment and waiting for the call to donate—and post-match, including CT, workup and cell collection.

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Learning Objectives

After this webinar, you will be better able to understand:

Research the NMDP/Be The Match has done to help inform outreach, communication and processes with potential donors
How learnings from this research could be implemented with your own center’s related donor
Strategies and initiatives the NMDP/Be The Match implemented to engage with potential donors in a personalized way from recruitment through collection to increase donor commitment and, ultimately, donor availability

Target Audience

Coordinators, physicians, medical directors and BMT fellows at transplant centers; HLA lab directors

Speakers

Christopher Kellen

Manager, Marketing

Member Experience

NMDP/Be The Match

Molly Rocchio

Director, Donor Engagement Team

Member Experience

NMDP/Be The Match

Rick Morse

Senior Manager, Workup

Donor Operations

NMDP/Be The Match

Brianna Springer (moderator)

Director, Provider Partnerships

Provider Experience and Engagement

NMDP/Be The Match